Health

Successful companies treat customer experience as an integral part of the business that is embedded throughout the organization. In fact, 90 percent of B2B leaders believe the customer experience is crucial to their companies’ strategic priorities.

Remember the days where you would schedule a doctor’s appointment only to get there and wait for a couple of hours? If you had any tests done, it would take days to get results back and often you’d have to go back to the office and wait all over again?